Projects Delivery Manager

Note:

Candidate Must have logistic Experience 
Computer Knowledge Required 
Only Local Candidates Preferred

Key Responsibilities

1. Daily ETA Management – Collect production ready‑dates, validate them, and update CRM so all branches see one true promise date.
2. Branch & Sales Liaison – Act as single point of contact for delivery questions; negotiate pre‑ponements, split loads, or deferments with planners and logistics partners.
3. Escalation & Issue Resolution – Identify high‑risk orders (VIP clients, penalty clauses) and escalate to Plant or Logistics leaders within 2 hours. Chair a brief end‑of‑day huddle to clear blockers.
4. Supply‑Chain & SOP Governance – Ensure every shipment follows the published SOP (pick‑list ➜ gate pass ➜ vehicle loading ➜ POD). Spot recurring documentation or process lapses, log them, and raise continuous‑improvement tickets with the Process Excellence team.
5. People Leadership – Coach four coordinators on call‑handling, CRM hygiene, and root‑cause logging; re‑balance zone workload when call volumes spike.
6. Performance Reporting – Publish a weekly Delivery Pulse deck (OTIF, delayed orders, response time, root causes) and a monthly trend pack for management.
7. Transition Readiness – Document pain‑points and quick wins to feed the Control‑Tower project; map which data fields and reports can migrate with minimal re‑work.

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